More from this Author

Customer Relationship Management Im Handel

by Dieter Ahlert (Editor), Jörg Becker (Editor), Ralf Knackstedt (Editor), Maren Wunderlich (Editor)

Betriebliches Kompetenzmanagement Im Demografischen Wandel

by Ralf Knackstedt (Editor), Inga Truschkat (Editor), Roger Häußling (Editor), Axel Zweck (Editor)